Pre-Order FAQs
When will my order ship?
First shipment lands in the US early 2027. You're charged at checkout and your bottles ship as soon as the batch clears customs. Exact date confirmed by email.
What if I want to cancel?
Full refund any time before the order ships. If a shipment date moves, you'll be notified by email with the option to cancel.
What is your return policy?
Because of the visible seal on every bottle, we don't accept returns once a bottle has been opened. The rim between cap and glass changes color the moment the seal breaks, so tampering or use is always visible on inspection.
If an unopened bottle arrives damaged or defective, contact us within 15 days with photos. We'll replace it or refund it, no return shipment required.
Who do I contact with questions?
Use the Contact Us form to get in touch